Accessibility Information

Customer Billing Services

Utility Disconnect

Closing an Account
To close an account for a final read or turn off service, a written request indicating the date to disconnect and an address for the final bill to be sent is required. This request can be mailed, faxed, or delivered in person to the Customer Billing Services Division at the City of Cape Coral, 1015 Cultural Park Blvd Cape Coral, FL 33990. If this request is faxed or mailed, a two-day notice is required.