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Customer Billing Services


Stormwater Fees
Stormwater Fees are billed annually on every land parcel in Cape Coral. These fees are based on the amount of runoff from a property or that property’s impact on the stormwater system (not the appraised value of the property). Some of the benefits that have been realized from the stormwater management program are clean water in our canals, estuaries, and bays; reduced erosion and sedimentation in canals; less street ponding and flooding; and improved maintenance of drainage facilities.

For property owners who live here and for individuals and families who have yet to move to Cape Coral, a good stormwater management program will ensure that the environment, quality of life, and property values are protected for the future. Since this program began in 1990, we have reduced pollution and minimized flooding, which is our continuing goal.

Stormwater Fees are billed annually as a non-ad valorem item on the property tax bills.
See Stormwater Fees - Frequently Asked Questions

Lot Mowing Program
Lot Mowing of vacant parcels (the majority of Cape Coral parcels are undeveloped) is done by the City. The City provides seven (7) mowings per year from April through December to keep neighborhoods safer and more attractive. Keeping down unsightly scrub growth lowers the chance of annoying plants from plaguing residents who live next to vacant lots.

Lot Mowing Fees are billed annually in December. Property owners have the option of maintaining their own lots (growth must be kept under twelve inches) upon written notification to the City within 60 calendar days of the annual bill date.
See Lot Mowing Program - Frequently Asked Questions

Hardship Deferral Program
A hardship deferral for the “deferral” of impact fees, betterment fees, and assessments (only assessments not billed on the tax bill) is offered by the City for those who cannot afford to make their annual payments.

Each year a completed hardship application must be submitted by July 15, and applicants must meet the program’s qualifications in order for the deferral to be granted. Hardship applicants will not qualify if their property taxes are not current or the assessed property is not homesteaded. 
See more information on the Hardship Deferral Program

Grant Assistance
Visit the US Department of Housing & Urban Development website for more information on grant assistance.