Accessibility Information

Permitting Services Division

EnerGov Citizen Self-Service (CSS)

The EnerGov Citizen Self-Service Portal (CSS) is a software system that enables the City of Cape Coral to be more efficient, accessible, and responsive, meeting citizens' needs in our growing City.  Citizens can access the CSS portal to submit and track information related to permits, plans, inspections, business and professional licenses, code cases, and public information requests.

Digital applications of all types, including building permits*, can be submitted through the Citizen Self-Service Portal, eliminating the need for customers to submit paper applications and plan sets. Having trouble accessing EnerGov? Click here for troubleshooting assistance

TID-C Login Authentification
The city transitioned to TID-C Login Authentification on February 27, 2024. Before attempting to sign in for the first time, please read the instructions and Frequently Asked Questions below:

Applying for Permits:
1.  To learn what you need, review the Types of Permits in the Permit Document Center  
2.  Building Permits* must be submitted through the Customer Self-Service Portal

*Please note: OWNER-BUILDERS must come to City Hall in person to apply for your permit. 
--> Learn how to join the virtual line


Need Help Getting Started with EnerGov & the CSS Portal? 

--> Watch this helpful video:

Frequently Asked Questions

--> See Frequently Asked Questions about EnerGov

EnerGov Training Workshop Recordings
Click below to access training documents and watch EnerGov training workshops.

EnerGov 101 – 7/27/22

Applying for Common Permits - 8/3/22

Inspection Scheduling - 8/11/22

Single-Family Residential Permits - 8/17/22

User Manual
--> View the EnerGov User Manual

--> View Cape Coral's CSS Registration Guide

Have a question on CSS?  Call the EnerGov helpline at 239-242-3838.  Agents are available from 7:30 a.m. until 4:00 p.m. Monday through Friday.

For general permitting inquiries, please call (239) 574-0546 or contact us via email at