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Passports Services

PASSPORT SERVICES

The City Clerk's Office acts as a Passport Acceptance Facility on behalf of the U.S. Department of State.
All those traveling outside the United States need a passport to re-enter the country, including those traveling to Canada, Bermuda, and the Caribbean.

We are a walk-in facility and process passports from 8:00 and stop PROMPTLY at 3:00 pm
Click here to determine what form you need to use.  Proceed on this page if it is determined that you need to apply in person at an Acceptance Facility. 

Read below for REQUIRED documents and specific payment fees needed.
See Fees Schedule for current fees and accepted forms of payments.

**ALL applicants must be present which includes children.
  1. DS-11 Passport application must be printed on single pages (not two-sided AND COMPLETED  (but NOT signed) legibly with black ink, no white-out, no mistakes or cross-outs, BEFORE your scheduled appointment.
  2.   Must have Proof of Citizenship (will be submitted with application)  Click here for further details on Proof of U.S. Citizenship, see Item 2. Provide Evidence of U.S. Citizenship.
    • US Citizens- original or certified copy of birth certificate (long form with at least one parents’ name listed, raised seal, file date, signature and child’s name.)
    • Naturalized US Citizens- original naturalization certificate or certificate of citizenship.
    • Applicants under age 18 deriving through a parent's naturalization:  Original or certified copy of foreign birth certificates with a certified English translation of the foreign birth certificate, a permanent resident card or foreign passport with Visa and both parent’s original naturalization certificates. If only one parent has a naturalization certificate, a marriage certificate or divorce decree is needed.  If never married, a note to that effect is needed.
  1.   Must have Identification - Click here for list of Identification Documents - see Item 4. Present ID
    • Applicants 18 years or older- Valid government issued photo identification.
    • Applicants 16 to 17 years old - Valid government issued photo identification of one parent and of applicant (one parent MUST be present.)
    • Applicants under 16 years old- Valid government issued photo identification of each parent listed on child’s birth certificate (BOTH parents MUST be present, or a certified copy of a court document that depicts sole custody or permission to obtain passport, must be presented.) May use Form DS-3053 signed in front of Notary by Non-Appearing parent (read carefully as additional documentation is required.)   ***You must submit documentation that lists the parent(s) or legal guardian(s) of the child applying for a passport.   Click here for details on what documentation is required.  
  1.  Must bring Single-Sided copies of front AND back of Photo Identification and Citizenship documentation. (Copy services available if needed, $.15/page)
    • Single-Sided copy of front and back of photo identification on 8 ½ x 11 sheets of paper.
    • Single-Sided copy of front and back of citizenship document on 8 ½ x 11 sheets of paper.
  1.   Must have a 2x 2 Passport Photo that meets US Department of State requirements.  Click here to review the requirements.  

MUST have payment fees when applying for a passport.  TWO separate fees and forms of payment are required.   Be sure to review the accepted forms of payment below and click here to review the required fees schedule.

    • U.S. Department of State Application Fee (check or money order ONLY)
    • City of Cape Coral Execution Fee (cash, credit/debit or, money order)
If you have any questions on the requirements, please call 574-0411. 

Processing Times:  As of October 29, 2021, Routine processing is 8 to 11 weeks.  Expedited service is 5 to 7 weeks. The above processing times do not include mail delivery time.

Once the application is completed and mailed, we no longer have access to your information.  Any questions after the application is submitted, must be directed to the US Department of State by calling 1-877-487-2778 from 6 a.m. - midnight, Monday through Friday (excluding federal holidays) or visit their Application Status page.  

The National Passport Information Center contact directory can be found on the same website.

Application Requirements

US Department of State Passport Page

Passport FormsWhat Form Should I Use? (Travel.State.Gov)

Passport Application Checklist

Where to Apply

Requirements for a New Passport

Estimated Time to Receive Passport(s)

Passport Card

Passport Reapplication for Name Change

Passport Renewals

Passport Application for Minors