Accessibility Information

Information Technology Services

ITS Department

Michelle Hoffmann
-Michelle Hoffmann, ITS Director

Contact Info:

ITS Director - Michelle Hoffmann
Phone: (239) 574-0459 ~ Email:
ITS Department - City Hall - 1015 Cultural Park Blvd. Cape Coral

The mission of the ITS Department is to deliver innovative solutions that increase the efficiency and effectiveness of City government and to provide value-added technology services for its residents and businesses.

IT is seen as an innovative and trusted partner in delivering secure communications and technology solutions that improve employee productivity and service delivery, engage our citizens and promote business growth.

The ITS Department has 5 Divisions:

Business Applications – responsible for all the major applications used by the City Departments

GIS (Geographic Information System) – responsible for developing and supporting the mapping applications

Information Technology and Communications (ITC) – responsible for systems, storage, data centers, desktop, and the Public Service applications

Network and Telecom – responsible for Local and Wide Area Networks, Wireless Networks, and Telecommunications

Security – responsible for the security and integrity of all the City’s systems and data