Residential Collection
- Rear yard/Backdoor Service
- Right of Entry (ROE) for Private or Gated Communities
- Residential Recycling Collection
- Example of how to properly prepare garbage and recycling for curbside collection
- Example of non-compliant garbage, recycling, & yard waste preparation (what NOT to do)
All residential curbside services will begin at 5 a.m. Monday through Friday from May 1 to September 30 and 6 a.m. from October 1 to April 30. Please ensure all items for collection are placed curbside by these times on your scheduled collection day to avoid missing any of the collection vehicles. Trash totes may be placed curbside anytime after 5 p.m. the day before your scheduled collection day.
Waste Pro provides residential collection and disposal service for all household trash and recycling generated from residential customers, which has been properly prepared and contained in the correct refuse container provided under the Automated Cart Program.
Extra garbage that does not fit in the brown garbage can be placed out for collection in plastic bags set next to the can. Each bag cannot weigh more than fifty (50) pounds and be stacked neatly at the curb.
Keep a three (3) foot clearance between and around each can for collection so that the wheels and handle face the house. Please keep at least a five (5) foot clearance from mailboxes, trees, parked cars, etc.
If Waste Pro does not pick up by 6:00 p.m. on your normal (or post-holiday) collection day, residents may report a "Missed Solid Waste Pick-up" through the City's 311 App or Call Center. Be aware that there may be different trucks for different kinds of waste in your area. If only part of your trash has been picked up, please still wait until after 6:00 p.m. to report a missed pickup, as the other trucks may still be making their way to you.
Rear yard/Backdoor Service
This exception includes customers where all residents in a dwelling are identified as physically handicapped or disabled (a customer disabled through age will not qualify). These customers shall be provided backdoor service for the collection of solid wastes and recyclables.
New requests for disability exemptions received by the Contractor shall be supported by a Medical Letter from a medical professional from the customer routed to the Contractor for a visit to confirm the resident lives alone. If approved for this service, the Contractor will start service on the next regularly scheduled collection day. Waste Pro requires this medical exemption to be renewed annually to maintain service. If the Contractor has reason to believe the service is no longer required, the Contractor will investigate to determine whether the service needs to be continued. Please call Waste Pro at 239-337-0800 to request this special service if you, and all other occupants of the residence are disabled.
Right of Entry (ROE) for Private or Gated Communities
In the event of a hurricane or other declared major disaster in the City of Cape Coral, FEMA regulations require private or gated communities to have a current Right of Entry (ROE) on file with the City before any disaster debris recovery crews can enter the community.
Intended for community-owned/common areas, only ONE form is required per community to be completed by each association's authorized agent/representative. Completing the form is quick and easy and must only be done once a year. All professional property managers and residential HOA presidents are encouraged to complete the form early in the year before a major disaster is declared.
Click here to access the City of Cape Coral Right of Entry (ROE) Form
Note: This form is for communities or properties located in Cape Coral, Florida (only).
For questions or assistance completing the ROE form, please contact cceoc@capecoral.gov.
Residential Recycling Collection
Residential curbside collection is provided one (1) time per week. Your collection day is based on your location and is the same day as your trash day.
Extra recycling that does not fit in the green recycle tote may be placed out for collection in an empty cardboard box with the words “EXTRA RECYCLE” written large and clear enough for the driver to see set next to the can. Each box should be placed neatly at the curb and cannot weigh over fifty (50) pounds.
Example of how to properly prepare garbage and recycling for curbside collection
 Compliant Solid Waste & Recycling - Bins are properly placed near the road. There is no garbage or recyclables overflowing from either bin. |
Example of non-compliant garbage, recycling, & yard waste preparation (what NOT to do)
 What's wrong? There are items in the bin that are not recyclable: (mop, horticulture, paint roller, wood, roof shingles) |