Customer Service
Utility Rates, Fees, and Other Charges
--> Click here to view the current Water, Wastewater, and Irrigation Rates
--> Click here for Capital Expansion Fees
See below for informational links to the most common questions received:
Irrigation Connection
The City requires a completed application by the legal owner or property manager in order to hook up to the irrigation service. You will also need to complete and return an affidavit with your irrigation application. If the home site already has an existing irrigation system, applications and affidavits can be obtained at the Customer Billing Services Division or you can call 239-574-7722. For your convenience, you can mail or fax the application.
--> Click here for the Irrigation Service Application
If a new irrigation system is being installed, contact the Department of Community Development at 239-574-0546, option 6 to apply for a permit.
New Construction/Utility Extension Connections
Customer Service initiates permitting water, sewer, irrigation, and well installations for new construction and new service hookup. Contribution In Aid of Construction and Capital Expansion Fees are paid at the Customer Billing Services Division.
If you prefer to pay these fees in installments, our New Construction Customer Service Representative can explain the payment plans available: 239-242-3853.
--> Click here for FAQ's on New Construction/Utility Extension Connections
Customer Service Contact Information:
Phone: 239-574-7722, option 3, then option 5
Fax: 239-242-3898
Email: csbilling@capecoral.gov
After Hours Emergency Number (Main Breaks):
239-0242-3400